Refund policy
Return & Refund Policy
Last Updated: July 2026
At Deal Mah, customer satisfaction is important to us. If you receive a damaged, defective, or incorrect product, we're here to help.
Returns
You may request a return within 7 days of receiving your order if:
- You received a damaged or defective product.
- You received the wrong item.
- The product has a manufacturing defect.
To request a return, email us with:
- Your order number
- Photos or videos showing the issue
- A brief description of the problem
Refunds
Once your return request is reviewed and approved:
- Refunds for prepaid orders will be processed to the original payment method within 5–7 business days.
- Refunds for Cash on Delivery (COD) orders will be made to your bank account or UPI ID within 5–7 business days after approval.
Replacements
Where available, we may provide a replacement instead of a refund for damaged, defective, or incorrect products.
Order Cancellation
- Orders can be cancelled before they are dispatched.
- Once an order has been dispatched, it cannot be cancelled.
Non-Returnable Items
Returns or refunds are generally not accepted for:
- Change of mind
- Incorrect size or color selected by the customer
- Products damaged due to misuse or improper handling
- Requests made after the return window has expired
Contact Us
For return or refund requests, contact us:
Email: support@dealmah.com (replace with your actual support email)